Privacy Policy
Introduction
At the Moreton Bay Symphony Orchestra (MBSO), we prioritise the privacy and protection of our members and customers. Our Privacy Policy adheres to the National Privacy Principles outlined in the Privacy Act 1988, effective from 21 December 2001. This policy details how we collect, use, and manage personal information, and your rights regarding this information. It is binding for all staff and volunteers.
Primary Purpose Of Collection
We collect personal information from past and present members, their parents/guardians, music teachers, staff, audience members, and other individuals to support MBSO programs. This information, relevant to our activities, is stored in an online database and may also be kept in electronic or hardcopy formats.
Collection of Data
We gather personal information fairly and lawfully, focusing on what is necessary for managing and promoting our organisation. By applying for membership, you consent to the collection, use, and disclosure of your information as described in this policy.
Type of Data Collected
Typically, we collect personal information such as your full name, date of birth, contact details (address, phone number, email), and medical or dietary information to ensure your well-being. For auditions, additional details such as ensemble positions, current instrumental teacher, AMEB level, and the instruments for which you are auditioning are also collected.
Consent Policy
By joining MBSO, you consent to receiving information about our activities and services. You may opt out of such communications at any time by notifying us via email or in writing. Existing members are presumed to consent unless otherwise advised.
Use and Disclosure
By signing the membership application form, you consent to the use of your personal information for:
Maintaining our membership register
Processing requests and managing activities and services
Communicating about relevant activities and events
Building membership demographics
Ensuring the safety and well-being of members
Data Quality and Integrity
We rely on the accuracy of the information provided by members and periodically review and update our records. Please notify us promptly of any changes to your personal information.
Data Access and Correction
You have the right to request access to your personal information. Requests will be processed within 14 days. No fee is charged for accessing or updating your information. We may require verification of identity before releasing or amending records.
Access to Data by Staff
Staff members require access to personal details for effective operation. Limited personal information may be shared with authorised volunteers for bona fide purposes.
Access to Data by Non-Staff
Personal information is not disclosed to non-staff individuals or third parties, except custodial parents/guardians.
Data Security
We implement physical, electronic, and procedural safeguards to protect your personal information from misuse and unauthorised access. Our online database is securely maintained and backed up daily.
Commercial Use of Data
Occasionally, we may provide mailing data to external organisations if beneficial or of interest to members, subject to confidentiality agreements. MBSO does not rely on third-party suppliers for data processing or mailouts, and any external agents are bound by strict confidentiality agreements.
Website Online Services Policy
We do not collect personal information via our website unless knowingly provided. Email communications are sent only to those who consent. Information collected from our website may be used to improve services and may include non-personalised data such as website activity statistics.
Your Rights
You may choose not to provide personal information, though it may impact our ability to process applications or provide services. You can request access to your information or opt out of communications at any time.
Complaints Resolution
Complaints can be addressed to MBSO staff or, if unresolved, submitted in writing or via email to the MBSO President. The MBSO Executive Committee will review and respond to complaints as appropriate.
Changes to This Policy
This policy is subject to change, and updates will be posted on our website. We will notify you of significant changes via our website and email.
Disclaimer
The information on this site is provided in good faith. MBSO accepts no responsibility for the accuracy of the content or for any actions taken based on this information. We reserve the right to modify or delete content without notice.
Updated September 2024